Get in Touch
Questions about an order? Need help choosing the perfect piece? We're here to help.
Visit Our Showroom
Address
123 Main Street,
Your City,
Your Country
Hours
Monday - Friday | 9AM - 5PM
Common Questions
Need more help? Contact Support
We offer free standard shipping on orders over €75 within Europe (5-7 business days). Express delivery is available for €12 (2-3 business days). International shipping rates are calculated at checkout based on destination.
We accept returns within 30 days of delivery for unused items in original packaging. Simply contact our support team to initiate a return. We'll provide a prepaid label for EU orders.
Every product is carefully sourced from artisans who use sustainable materials and ethical practices. We use plastic-free packaging, and our shipping is carbon-offset. Our ceramics are lead-free and our textiles are OEKO-TEX certified.
Most of our collection is handcrafted by skilled artisans in small batches. Each piece may have slight variations that reflect the beauty of handmade craftsmanship. Product descriptions specify whether items are handmade or machine-made.
Yes! We offer eco-friendly gift wrapping for €5 per item. Add a personalized message card at checkout. Perfect for housewarmings, weddings, and any special occasion.